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Open a Ticket
Ticketing is the fastest way to reach our hosting team for account and technical issues, available 24/7. Cloud Desktop admins also have an emergency phone number, listed in your handoff document.
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When you open a ticket, include:
- The domain or account the issue affects
- What you were doing when it happened
- The exact error message, or a screenshot
- When it started, and anything you have already tried
Before opening a ticket, check our status page for known service issues.